Refund policy
Shipping, Returns & Refund Policy
Welcome to JHUMKA & BLING HAMPER COLLECTION. We strive to provide a smooth and enjoyable shopping experience for our customers. Every product is carefully checked and packed to ensure it reaches you in perfect condition. Please read our shipping, return, and refund policies carefully.
SHIPPING POLICY
All orders are processed and shipped through reliable courier partners.
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Standard delivery usually takes 7–10 business days depending on the delivery location.
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Orders will be delivered to the shipping address provided at checkout. Please ensure your address and contact details are correct to avoid delivery issues.
Shipping Charges
Shipping charges depend on the order value:
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Orders below ₹3000 – Shipping charge ₹150
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Orders ₹3000 – ₹5000 – Shipping charge ₹250
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Orders ₹5000 – ₹10000 – Shipping charge ₹350
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Orders above ₹10000 – Shipping charges will be determined based on product size, weight, and delivery location.
Special packaging or handling charges may apply to fragile or oversized items.
PACKAGING
All products are carefully packed with protective materials to avoid damage during transit.
If the package appears tampered with or damaged at the time of delivery, please do not accept the package and immediately contact our support team.
Customer Support
📞 8707355237
📧 Jhumkaandbling@gmail.com
Support Hours: Monday – Saturday | 10 AM – 6 PM
RETURN POLICY
We offer a 7-day return policy from the date of delivery.
A product can be returned only under the following conditions:
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The wrong product has been delivered.
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The product is damaged during delivery.
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There is a manufacturing defect in the product.
Return Conditions
To be eligible for a return:
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The return request must be raised within 7 days of delivery.
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The product must be unused and in original condition.
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The original brand label must not be removed.
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The product must be returned with original packaging and tags.
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The invoice or proof of purchase must be provided.
Returns will not be accepted if the brand label is missing or the product is used.
RETURN PROCESS
To request a return:
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Contact our customer support within 7 days of delivery.
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Share your order number and clear photos of the product showing the issue.
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Send the details via:
📞 8707355237
📧 Jhumkaandbling@gmail.com
Our team will review your request and respond within 2–3 working days.
If approved, we will guide you through the return or pickup process.
REFUND POLICY
Once the returned product is received and inspected, refunds will be processed within 5–7 working days.
Refunds will be issued through:
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Original payment method, or
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Store credit (if applicable)
Refunds will only be processed after the product passes our quality inspection.
CANCELLATION POLICY
Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped.
To cancel your order, contact us at:
📞 8707355237
📧 Jhumkaandbling@gmail.com